Sunday, June 22, 2008

 

e-Administration, e-Platform for e-Governance - Best IT Implementations of the year 2007 in the Government Sector by PC Quest

e-Platform for the Industrial Guidance Bureau of the Government of Puducherry, India, implemented with technical support from Life Line to Business (LL2B), Chennai, was evaluated for the Best IT Implementations of the year 2007 in the Government Sector by PC Quest, a Cybermedia publication.

PC Quest June 2007 issue has rated 250 enterprise projects - 'The Ultimate Guide to IT Implementations in India' has evaluated the Best IT Implementations of the year 2007 in various sectors, with 'Analysis of Who is Deploying What in IT', 'Tech & Trends in IT Implementations' and identifying 'Top 10 Challenges in Deploying IT', by an independent jury'.

The analysis of the 'e-Platform' of the Industrial Guidance Bureau, reads as follows:

This work flow and document management software provides a single window clearance platform to the Industrial Guidance Bureau of the Government of Puducherry.

The bureau receives hundreds of applications every month, seeking industrial clearance or permission for setting up new industrial units.

A total of 21 departments and public bodies, including Municipalities and Commune Panchayats are involved in this decision making process.

Sometimes, it would take a year or more for an applicant to get any feedback on his application. The work flow was not well managed, and it was all being handled manually. But with the e-Platform coming into use the bureau is now able to address any application in the prescribed one month's time.

The most important value it has offered to the end-beneficiary is that he can, at any point in time, know the status of his application.

Officials of different departments can seek clarifications, enter comments or simply feed their approvals or recommendations directly to the system, making the same, visible to other authorities.

The platform has been developed using open source tools.


The Project Specs:

Business problem: Yo keep track of applications-in-process was a big problem.

IT Solution: Provides a web based interface to register an application, as soon as it arrives and keeps track of it until it is cleared.

Impact: Applicants are able to keep track of their applications at any point in time.

Implementation Partner: Life Line to Business (LL2B), Chennai.
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